Q1: Can your company do supplier/product development for customer?

A1: Yes! We Cheelux has a strong team focus on this case. We are located in Shenzhen city which is specialized in projectors. Welcome to consult.

Q2: Can you provide OEM/ODM service?

A2: Yes ,we have more than 15years OEM/ODM service

Q3: What's the warranty do you offer ?
A3: Most of our products are guaranteed for 1 year, Please contact with our sales for different case, more details are welcomed.

We take every careful step for our customers, providing a satisfied and strong backup for their sales and promotion. 

All of our products are 100% passed strictly quality inspection before deliver. 

Q4: Can I use my projector during the day ?

A4: In general, projectors are meant to be used in low light environments.

Typically, ourdoor usage can begin after sunset while there is still a small amount of ambient light, 

Indoor usage is possible during the day if the room lighting is off or dimmed.

Q5: How to place the order ?
A5: There are two ways for place order, Samples are welcome to try.

Online: Though Alibaba’s Trade Assurance (www.cheerlux.en.alibaba.com) is always the best option to offer good service between us; 

You can directly draft or we draft an order from alibaba for you, after you confirm, make the payment.
Offline: Just provide your detail ship address, receiver name and phone number, we will send you the invoice for you to check, after confirming then paying.

Q6: How long can I get my order when I paid for it?

A6: For sample or small quantity: 1-3 working days. Usually We will ship via Express by FedEx, DHL, TNT etc. or other available shipping methods appointed by customers, 

You will receive it in 3-5 days. For bulk, please contact with our sales for different case, Thank you in advance.
Note:
1. Import duties, taxes, and charges are not included in the item price or postage cost. These charges are the buyer's responsibility.
2. Avoiding some unnecessary trouble, please check with your country's customs office to inform us what we should declare its value before shipping.

Q7: What certificate is your projector approved by?

A7: CE/RoHs/FCC/PSE/TELEC/ICID/ISO9001 etc

Q8: What power plug you supply with ?

A8: Europe/USA/Australia/UK, we provide power plug by your standard.